If you have been involved in an accident where you were not at fault, you are typically eligible for a not-at-fault car hire in Melbourne at no out-of-pocket expense to you. In Victoria, when you are not responsible for the collision, the at-fault party’s insurance generally covers the cost of an accident replacement vehicle while your car is being repaired.
We provide a free loan car to eligible drivers to ensure you stay mobile during the entire repair process. Our team handles the insurance liaison and claims assistance, working directly with all major insurance companies to manage the paperwork and invoicing seamlessly.
To qualify for a complimentary replacement vehicle at our Ravenhall workshop, you generally need:
- A valid driver’s licence.
- Confirmation that you were not at fault in the collision.
- To have your vehicle repairs handled by our certified technicians.
With over 20 years of experience, we offer stress-free claims handling, which includes arranging 24/7 towing and coordinating with insurers so you don’t have to worry about the logistics. Whether you are in Caroline Springs, Point Cook, Melton, or elsewhere in Melbourne’s west, you can keep the replacement vehicle until your repairs are complete and your car is restored to factory standards.
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